Publications

Biehl, J. T., Farzan, R., & Zhou, Y. (2022, April). Can Anybody Help Me?: Using Community Help Desk Call Records to Examine the Impact of Digital Divides During a Global Pandemic. In CHI Conference on Human Factors in Computing Systems (pp. 1-13).

Zhou, Y., & Farzan, R. (2021, June). Designing to Stop Live Streaming Cyberbullying: A case study of Twitch Live Streaming Platform. In C&T’21: Proceedings of the 10th International Conference on Communities & Technologies-Wicked Problems in the Age of Tech (pp. 138-150).